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Privacy Policy

Last updated: February 22, 2026

1. Introduction

TipMe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect the following types of information:

Personal Information:

  • Name, email address, and phone number
  • Profile photo and biographical information
  • Identity verification documents (processed by our partner Persona)
  • Bank account information (processed securely by Plaid)

Transaction Information:

  • Payment amounts and dates
  • Payout history and bank transfer records
  • Payment method details (processed by Nuvei)

Automatically Collected Information:

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Usage data (pages visited, features used)
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Create and manage your TipMe account
  • Process tips and payout transactions
  • Verify your identity as required by financial regulations
  • Send transactional emails (tip notifications, payout confirmations)
  • Prevent fraud and unauthorized transactions
  • Improve our platform and user experience
  • Comply with legal obligations

4. How We Share Your Information

We share your information only with:

  • Payment processors (Nuvei) to process tip transactions
  • Banking partners (Plaid, Payaut) to facilitate payouts
  • Identity verification (Persona) to comply with KYC regulations
  • Email services (SendGrid) to send transactional notifications
  • Law enforcement when required by law or to protect rights

We never sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for all data in transit
  • Encrypted storage for sensitive data at rest
  • PCI-compliant payment processing
  • Regular security audits and monitoring
  • Access controls and authentication for all systems

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Object to or restrict certain processing activities
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time

To exercise any of these rights, contact us at privacy@tipme-app.com.

7. Data Retention

We retain your personal data for as long as your account is active. After account deletion, we may retain certain data for up to 7 years as required by financial regulations and tax laws.

8. Children's Privacy

TipMe is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on our platform. Continued use after changes constitutes acceptance of the revised policy.

10. Contact Us

For privacy-related questions or requests, contact us at:

Email: privacy@tipme-app.com

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